Seeking Knowledge is a must for every Muslim and Muslimah.
Talabul ‘ilmi fareedathu hua kulli muslim.
Punctuality is the key to success.
As the proverb goes – *Preparedness and Punctuality are two of the most important qualities of a leader.*
It is a mercy when we try to step forward to learn. But this act must be accompanied by **Sincerity**, Punctuality, Consistency, and Cooperation between the teachers and the students.
An online classroom should be treated as a real-based one. Mutual respect and cooperation are very important to make it successful.
### 1. Class Timing & Punctuality
Teacher will begin the class right at the start time.
Student should be in the classroom at the class start-time with all materials needed for the lesson.
If the student is not present, the teacher will wait for the first **10 minutes** of the class. If the student does not enter the classroom within the first **10 minutes**, then it is noted as an absence for the student.
Student has to access on time; the minutes when he/she is late are deducted from his/her class(lesson time).
### 2. Absences & Rescheduling
* **Notice of Absence:** Student must give advance notice to the respective teacher of any planned absence at least a day or a few hours prior to his/her scheduled class. In cases of sudden, unexpected interruptions, sending a quick message right before or during the lesson time is completely welcome so the teacher is informed, without interrupting the active class flow.
* It is highly recommended to attend all classes, so students will understand the contents of the course well.
* **Teacher Absences & Rescheduling:** If you are a student of a 1-to-1 session, the classes missed due to the absence of your teacher will be rescheduled for another day that is convenient for both you and your teacher. These make-up classes must be scheduled and completed **within the same month or by the following month at the latest**.
* **Student Absences:** If the student is planning to be absent for a class/classes, please note that a maximum of only up to 2 missed classes per month due to the absence of students will be made up later by the teacher to lessen the burden of the teachers and also to respect their time and profession.
* If a student is absent for a few consecutive weeks without prior notification, their enrollment will be automatically cancelled, and the time slot will be released to waiting students.
### 3. Pausing Classes & Schedule Retention
If a student needs to temporarily pause studies for a month or more, we offer two flexible choices:
* **Schedule Retention (Paid Pause):** Continuing regular fee payments during your break guarantees that your teacher holds your exact time slot exclusively for you until you return.
* **Flexible Re-entry (Temporary Pause):** If payments are paused, you are welcome to rejoin us whenever you are ready. Re-enrollment operates on a first-come, first-served basis, so the availability of your previous teacher and preferred time slot cannot be guaranteed.
### 4. Nominal Fee Payments & Supporting Our Teachers
We keep our class fees intentionally nominal and affordable (*Alhamdulillah*) so that learning the Qur’an remains accessible to all families. These fees compensate purely for the dedicated time, effort, and undivided attention our teachers reserve exclusively for your student. To support our teachers’ livelihoods and preserve smooth continuity, all class fees must be settled **before the end of each month** for the upcoming period.
* **Honouring Our Commitments (*Amanah*):** Fulfilling financial agreements promptly is a sacred trust. Our Prophet ﷺ taught us: *”Give the worker his wages before his sweat dries”* (Ibn Majah), and *”Procrastination (delaying payment) in repaying a debt by one who can afford it is injustice”* (Sahih al-Bukhari).
* **Protecting *Barakah* & Peace of Mind:** Our teachers give their absolute best to every class regardless of payment status. However, delays disrupt their ability to meet basic living expenses and fulfill their own charitable intentions. Settling dues on time relieves financial distress, preserves the dignity of our educators, and invites abundant *Barakah* (blessings) into the student’s knowledge.
### 5. Learning Environment & Fostering Focus
* Students must be attentive enough. For this we suggest to give them space and isolate them from other gadgets or attention-seeking things or talks.
* **Headphones Required:** A headset with a microphone is mandatory for all online sessions. Quality audio and video keep students deeply focused and eliminate ambient home distractions.
* **Building Independence:** While parental support is helpful during the first lesson or two to help young learners settle in, students should quickly transition to interacting directly with their teacher. Minimizing interruptions allows student and teacher to build direct rapport, understand each other’s grasping style, and unlock the student’s full potential.
### 6. Course Consistency, Progression & Class Planning
* **Customized Learning Track:** When enrolling, parents choose a customized path tailored to their student’s level. To ensure effective learning, students remain on their chosen track until the teacher confirms the course is completed before adding new courses or switching subjects. Frequently changing tracks disrupts both student focus and structured lesson plans.
* **Advance Request for School Help:** Our teachers prepare structured lesson plans in advance for each session. If a student needs assistance with schoolwork or specific topics, parents are kindly asked to request this at least a day before the lesson. Please refrain from requesting new topics or school help right during the live class, as this disrupts the teacher’s planned lesson flow.
* **Frequency & Progress:** Learning the Qur’an requires regular engagement. Enrolling 4 or 5 times a week builds strong memory retention and steady momentum. In contrast, classes held once a week significantly lengthen the time required to complete a course.
* **Homework & Vacation Assignments:** Because time zones vary, all homework is recorded directly during class time. Written work must be submitted a few hours before class starts so the teacher can correct it beforehand. Homework during vacations is completely optional and only provided with explicit parent consent.
### 7. Parent Communication & Reports
* **Messaging & Class Focus:** Parents are always welcome to send text messages or intimations regarding absences at any time. However, to preserve the focus and quality of ongoing live sessions, please avoid direct phone calls or physical interruptions during active lesson hours so the teacher can give full attention to the student.
* **Parent Feedback Always Welcome:** Parental feedback and insights are deeply valued and always appreciated. We warmly welcome your suggestions, questions, and thoughts at any time outside of live class hours via message, email, or scheduled call (*Insha’Allah*).
* **Monthly Reports:** Parents may also request monthly progress reports to track their child’s Quranic growth and development.
### 8. Modesty & Respecting Islamic Boundaries
We deeply appreciate and uphold Islamic etiquettes regarding *Mahram* and *Na-Mahram* boundaries in all learning environments:
* **Teacher Commitment:** Our teachers strictly maintain proper Islamic decorum and boundaries during all interactions.
* **Parent Cooperation:** We kindly request parents to ensure these boundaries are respected at home during class time.
* **Privacy of Female Teachers (Ustadhas):** To safeguard the sanctity and privacy of female teachers, classes with Ustadhas should be conducted using headphones/headsets rather than open speakers. This prevents non-mahram male family members from hearing the teacher’s voice, avoiding any unintentional religious shortfalls and upholding Islamic modesty.
### 9. Duas for Our Students
We pray that Allah ﷻ grants all our students beneficial knowledge, deep understanding, and ease in learning the Holy Qur’an:
* **For Increasing Knowledge:**
> **رَّبِّ زِدْنِي عِلْمًا**
> *”Rabbi zidnee ‘ilmaa.”*
> *(My Lord, increase me in knowledge. – Surah Taha, 20:114)*
* **For Ease in Learning & Speech:**
> **رَبِّ اشْرَحْ لِي صَدْرِي وَيَسِّرْ لِي أَمْرِي وَاحْلُلْ عُقْدَةً مِّن لِّسَانِي يَفْقَهُوا قَوْلِي**
> *”Rabbish-rah lee sadree, wa yassir lee amree, wahlul ‘uqdatam mil-lisaanee, yafqahoo qawlee.”*
> *(My Lord, expand for me my chest, ease for me my task, and untie the knot from my tongue that they may understand my speech. – Surah Taha, 20:25-28)*
* **For Overcoming Difficulty:**
> **اللَّهُمَّ لَا سَهْلَ إِلَّا مَا جَعَلْتَهُ سَهْلًا ، وَأَنْتَ تَجْعَلُ الْحَزْنَ إِذَا شِئْتَ سَهْلًا**
> *”Allahumma laa sahla illaa maa ja’altahu sahlan, wa Anta taj’alul-hazna idhaa shi’ta sahlan.”*
> *(O Allah, there is no ease except in that which You have made easy, and You make the difficult easy if It be Your Will. – Sahih Ibn Hibban)*
These points will aid in the successful running of the classes and for good progress in the students.
May Allah subḥānahu wa ta’āla help every student to successfully complete this journey of acquiring beneficial knowledge… Aameen.